IT (402)
Communication
Skills
1.
The abilities to communicate properly
are:
A. read
B. write
C. speak
D. all of these
2. Which
of the following is NOT an element of communication within the communication
process cycle?
A. Channel
B. Receiver
C.
Sender
D. Time
3. Speaking more than one
language is one of the best skills for a professional.
A. True
B. False
4. You need to apply
for leave at work? Which method of communication will you use?
A. e-mail
B. Poster
C.
Newsletter
D. Blog
5. Which of
the following is an example of oral communication?
A. Newspapers
B. Letters
C. Phone call
D. e-mail
6. The language which has
been exposed since birth is known as ___________
A. Jargon
B. Dialect
C. Mother Tongue
D. Vernacular
7. To understand the
message properly the receiver need to ____________ the message properly.
A. transmit
B. throw
C. listen
D. ignore
8. What are
the types of words we should use for verbal communication?
A.
Acronyms
B. Simple
C. Technical
D. Jargons
9. The final stage of the
communication cycle is ___________ where receiver conveys their understanding.
A. transmitting
B. feedback
C. message
D. listening
10. Which of
these is a positive (good) facial expression?
A. Frowning while
concentrating
B. Maintaining
eye contact
C. Smiling continuously
D. Rolling up
your eyes
11. Which of the
following types of conversation takes place between two individuals and
one-to-one conversation formal or informal communication?
A. interpersonal
communication
B. written communication
C. small group
communication
D. public communication
12. What does an upright
(straight) body posture convey or show?
A.
Pride
B. Professionalism
C. Confidence
D. Humility
13. Which
of these is NOT an appropriate non-verbal communication at work?
A. Keeping
hands in pockets while talking
B. Talking at
moderate speed
C. Sitting
straight
D. Tilting
head a bit to listen
14. The written
communication such as notices, circulars, reports, SMS, manuals, etc.
considered which of the following type of communication?
A. Nonverbal
B. Verbal
C. Visual
D. None of these
15.. Which of
the following statement is true about communication?
A. 50% of our
communication is non-verbal
B. 20% of
communication is done using body movements, face, arms, etc.
C. 5%
communication is done using voice, tone pauses, etc.
D. 7 %
communication is done using words
16. Which of the
following is an example of small group communication?
A. Two friends discussing
their project work.
B. Written letter to
employees for a notice
C. Press Conference or
board meetings
D. Public Speech
17. Which of these are
examples of positive feedback?
A. Excellent,
your work has improved.
B. I noticed
your dedication to the project.
C. You are
always doing it the wrong way.
D. All of
the above
18. Which of the
following types of words should not use for verbal communication?
A. Simple
B. Technical
C. Easy
D. Local Language
19. __________
communication is the way to express or exchange information or message without
using any spoken or written word?
A. Verbal
B. Visual
C. Non-Verbal
D. All of these
20. Which of these is NOT
a common communication barrier?
A. Linguistic
barrier
B. Interpersonal barrier
C. Financial
barrier
D. Organisational barrier
21. __________ can be
presented by face
A. Gestures
B. Expressions
C. Body Language
D. Para Language
22. Which of these
sentences is capitalized correctly?
(a) Ravi and i
are going to the movies.
(b) Salim is
visiting India in July.
(c) The tiger
is a Strong animal.
(d) She
is arriving on Monday
23. Which of these
sentences is in active voice?
A. A movie is
being watched by them.
B. The car was
repaired by Raju.
C. He is
reading a book.
D. The thief was
being chased by a policeman
24. Keeping shoulders
straight right and body relaxed is an example of:
A. Facial Expressions
B. Posture
C. Gesture
D. Eye contact
25. Not being able to
understand or see gestures, posture, and general body language that make
communication less effective is known as ________ barrier.
A. Physical
B. Linguistic
C. Cultural
D. Interpersonal
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